Comments on: Effective Feedback

by: Teresa Berger

Wed, 14 Mar 2007 12:58:15 +0000

Thanks Kandra for your “walk-thru”. This is just one of those tasks that takes time and has no guarantee of response/result. But the consistent attempts are key.

by: Kandra Hamric

Wed, 14 Mar 2007 03:47:08 +0000

Okay, I am not sure if this is the best answer, howver it is an honest one. I always call the office and get the number to a cell phone. Then I leave a message a day for 3 days. I tend to always make contact with them.
Here is how it works.
Day one- call the office
and Cell
Day 2- Cell and send the information to them in an e-mail. Most MLS systems will have agent contact e-mail.
Day 3 do it all over again.
They either respond to a call or the e-mail.
One thing you must always keep in mind is that you are working for you agent and trying to make him/her shine.

by: Teresa Berger

Thu, 08 Mar 2007 14:14:06 +0000

Thanks Kandra for your comments. It’s true, sellers and agents do need to know how the showings are going and what the comments are so that they can make changes. However, I’m finding I rarely get a live agent on the phone when I call, and most never return the call. How do you (or anyone else out there reading this) handle the lack of response? Are most of your feedback requests sent via email?

by: Kandra Hamric

Thu, 08 Mar 2007 01:51:44 +0000

Hi Teresa,
Feedback calls are so important. Think of them as reinforcing when it comes time for a price reduction on a home.
If real estate agents are showing the home and their buyers are saying the home price is too high the seller need to know this information. If they get it more the a couple of times they need to do a price reduction in order to sell the home.
As far as I go- I think it is important to have feedback in 24 hours.
If you were selling your home would you want to know what the buyers thought of it? What they liked, what they didn’t like……?