Are You Missing Important Emails From Clients?
I’ve found that sometimes, after corresponding a few times with a new client, my emails erroneously end up in their Spam folder. Often they don’t even know I’ve responded to their emails unless I can reach them some other way. How many important emails are you missing?
If you’re having this problem too, I may have a solution for you. I did some research for a client that was not getting my emails and found this information.
If you’re using Microsoft Outlook 2003 here are the instructions for adding someone to your “safe” or “white list”. If you’re using a different version of Outlook or another contact management program, you’ll have to do some research to find out how to white list someone.
I used my company, Brochures By Design, as the example.
If you’re using Outlook 2003 for your e-mail, you can make sure all Brochures By Design mail is delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:
- Open any Brochures By Design e-mail, then add the sender or the sender’s domain to your Safe List.
- Find the address in the “From” line of your most recent Brochures By Design e-mail and add it to Personal Contacts in your Outlook Address Book.
- Open any Brochures By Design e-mail, then select Mark as Not Junk.
Keep in mind that these are three different ways to “white list” someone. You don’t have to do each one. Just pick the one that is most convienent for you.
Hopefully this will work well but Microsoft and Outlook are known for having “fixes” that don’t work. Good luck!
